Support

Help for recording, transcripts, summaries, and Ask.

If TalkBrief is not working as expected, start with the common checks below or contact support.

Contact

Please include your iPhone model, iOS version, app version, and a short description of the issue.

Allow microphone permission when prompted. For longer recordings, keep TalkBrief active and avoid force quitting the app.

If a recording has no usable audio, try again in a quiet environment and confirm that another app is not using the microphone.

Local transcription requires supported iPhone hardware and iOS support. Long recordings may take several minutes to transcribe.

Keep the app open while transcription is running.

Summaries and Ask use cloud AI and require network access. Free users have monthly usage limits; Pro removes those limits.

If you see a limit or network message, wait and try again or check your subscription status in Profile.

Subscriptions are managed by Apple and are tied to your Apple ID. Use Restore Purchases after reinstalling or changing devices.

You can manage or cancel subscriptions in your Apple account subscription settings.

Use the share button on a recording detail page to export audio, transcript text, summary text, or a combined package.

Exports are handled by the iOS share sheet and the destination app you choose.